🎉Celebrating Over 25,000 Items Sold Worldwide!

FAQ


Frequently Asked Questions

+ Where can I buy the Doniku Products? 

Doniku Products are exclusively available through this online store. That's why we can guarantee the best price - and cut out unnecessary margins for middlemen that raise the retail price.

+ How will my order be shipped to me?

All of our items are shipped via EMS, with tracking number, and arrive in a small bubble envelope or box.


+ What about shipping costs and returns? 

We offer FREE shipping worldwide, with tracking number. Returns are accepted within 30 days after you receive your order. We will give you a full refund.

+ How long are the processing and shipping times?

Our US warehouse will ship the goods.

The processing time will take 24-48 hours for every country.

Shipping times:
US/EU, 8-15 Business days
GB, 7-12 Business days
CA/NZ, 10-20 Business days
Rest of the world, 10-20 Business days

We offer a 1-year limited warranty.